Case Studies
Pulling the Curtain Aside to Sales Efficiency
Tasked to study a business that was not sales efficient in their area of responsibility. Data, specifically KPI’s, showed that this store was losing business to their competition...
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Lack of Trust Inhibits Growth
Owners (two brothers) of a small electronic component manufacturing company inquired, implying there were personnel conflicts. They had recently added two managers, one in charge of sales, the other in manufacturing...
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Paying More Money for Exceptional Service
Last year, we were assigned to investigate why some salespeople had significantly higher closing rates with their customers compared to others. There were three salespeople whose...
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